Frequently Asked Questions

Shipping

How long does shipping take?

We typically process orders within 1-3 business days. Delivery times vary by location, but most US orders arrive within 5-10 business days.

Do you offer free shipping?

Yes! We offer free shipping on orders over a certain amount. Check our homepage for current promotions.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping times and costs vary by country.

Orders

Can I change or cancel my order?

Please contact us as soon as possible at hello@styleandtide.com if you need to make changes. Once an order has been fulfilled, we are unable to make changes.

How do I track my order?

Once your order ships, you'll receive a tracking number by email. You can use it to track your package directly with the carrier.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original condition. Please contact us at hello@styleandtide.com to start a return.

How long does a refund take?

Once we receive your return, refunds are processed within 5-7 business days back to your original payment method.

Products

Are your products true to size?

Yes! We recommend checking the size guide on each product page for the best fit.

How do I care for my items?

Care instructions are included on the product label. When in doubt, cold wash and air dry to keep your Style & Tide pieces looking their best.

Contact Us

Still have questions? Reach out to us at hello@styleandtide.com and we'll get back to you within 24 hours. 🌊